Connect Klaviyo

Once Klaviyo is connected, Clubhouse writes points balance, lifetime points, and tier directly to each customer's Klaviyo profile as custom properties. These update automatically within seconds of each order.

Prerequisites

• A Klaviyo account (any plan, including free)
• Admin access to your Klaviyo account

Step 1: Find your Klaviyo Private API key

1. Log in to Klaviyo.
2. Click your account name in the bottom-left corner.
3. Go to Settings → API Keys.
4. Click "Create Private API Key".
5. Give it a name like "Clubhouse" and grant Full Access (or at minimum: Profiles - Read/Write).
6. Copy the API key — you'll only see it once.

Step 2: Enter the key in Clubhouse

1. In the Clubhouse dashboard, go to Settings → Integrations.
2. Under the Klaviyo section, click "Connect Klaviyo".
3. Paste your Private API key and click "Save".
4. Clubhouse will verify the key and show a green "Connected" status.

What syncs automatically

Once connected, the following data syncs to Klaviyo profiles on every order:

• clubhouse_points_balance — the customer's current redeemable points
• clubhouse_lifetime_points — total points ever earned (used to determine tier)
• clubhouse_tier — the customer's current tier name (e.g. "Gold")
• clubhouse_tier_points_needed — how many more lifetime points to reach the next tier